Salesforce B2C Solution Architect&s Handbook (ebook) Rybnik

There’s a huge demand on the market for Salesforce professionals who can create a single view of the customer across the Salesforce Customer 360 platform and leverage data into actionable insights. With Salesforce B2C Solution Architect's Handbook, you’ll gain a deeper understanding of the integration options and products that help you deliver value for organizations. While this book will help you prepare for the B2C Solution Architect exam, its true value lies in setting you up for success afterwards.The first few chapters will help you develop a solid understanding of the capabilities of each component in the Customer 360 ecosystem, their data models, and governance.As you progress, you'll explore the role of a B2C solution architect in planning critical requirements and implementation sequences to avoid costly reworks and unnecessary delays. You’ll learn about the available options for integrating products with the Salesforce ecosystem and demonstrate best practices for data modeling across Salesforce products and beyond.Once you’ve mastered the core knowledge, you'll also learn about tools, techniques, and certification scenarios in preparation for the B2C Solution Architect exam.By the end of this book, you’ll have the skills to design scalable, secure, and future-proof solutions supporting critical business demands. Spis treści: 1. Demystifying Salesforce, Customer 360, and Digital 3602. Supporting Your Customers with Service Cloud3. Direct-to-Consumer Selling with Commerce Cloud B2C4. Engaging Customers with Marketing Cloud5. Salesforce Ecosystem – Building a Complete Solution6. Role of a Solution Architect 7. Integration Architecture Options8. Creating a 360° View of the Customer9. Supporting Key Business Scenarios10. Enterprise Integration Strategies11. Exam Preparation Tools and Techniques12. Prerequisite Certifications13. Commerce and Integration14. Certification Scenarios