Measuring Itsm: Measuring, Reporting, and Modeling the It Service Management Metrics That Matter Most to It Senior Executives Bełchatów

How do you measure and report your IT services and processes? Which metrics matter the most to senior executives?Finally, here is a book that shows you how Not theory, but a practical guide that shows you the operational metrics

od 121,53 Najbliżej: 45 km

Liczba ofert: 1

Oferta sklepu

Opis

How do you measure and report your IT services and processes? Which metrics matter the most to senior executives?Finally, here is a book that shows you how Not theory, but a practical guide that shows you the operational metrics

Specyfikacja

Podstawowe informacje

Autor
  • Randy a. Steinberg
Okładka
  • Miękka
Format
  • 22.91 x 15.19 x 1.07
Rok wydania
  • 2013
Ilość stron
  • 196
Język
  • Po angielsku
ISBN
  • 9781490719450